Customer Care Specialist for Commerce Europe (English and Italian languages)

Customer Care Specialist for Commerce Europe (English and Italian languages)
Girteka Logistics, Lithuania

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 22, 2021
Last Date
Apr 22, 2021
Location(s)

Job Description

Drive your career at Girteka Logistics the Digital Trucking Company, blending traditional trucking with modern technology. Our key to success is an international team of 18.000+ people, working with the world's best-known brands and striving to be the obvious first choice for each of our stakeholders. We are currently looking for a Customer Care Specialist to join our great team!

  • Maintain business relations with existing company customers and ensure smooth customer service
  • Be a primary contact for the customer handle inquiries, ensure accurate and timely entry of orders, organize and supervise cargo delivery
  • Work in cooperation with colleagues to solve problems and ensure on-time delivery
  • Analize customer KPI and identify opportunities for improvement
  • Ensure timely and effective claim and demurrage management
  • Administrate international transportation documents

Requirements

  • Higher education or graduating student able to work full-time
  • Excellent English and Italian language skills (both spoken and written is required)
  • Strong communication, time management and problem solving skills
  • Strong customer focus and ability to work under pressure
  • Excellent follow-through and attention to detail

Benefits

  • Unique opportunity to join an international fast-growing organization and create significant value to the business development and company‘s growth
  • To be part of professional and highly skilled colleagues who set the bar high
  • Career and advancement opportunities
  • Amazing opportunity to work with world`s top brands
  • Working environment where no two days are the same
  • Monthly salary (bruto): From 1400 to 1550 . Specific salary and bonuses is offered based on work experience, competence, and compliance with other job requirements.

Job Specification

Job Rewards and Benefits

Girteka Logistics

Information Technology and Services - Vilnius, Lithuania
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