IT Operations Manager

IT Operations Manager
TransferGo, Lithuania

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 25, 2021
Last Date
Apr 25, 2021
Location(s)

Job Description

Who are we?

TransferGo is a fast-growing fintech brand, offering online money transfers to over 150 countries across the world with high speeds, low fees and no hassle. We’re a diverse and multilingual bunch of people, working from offices in London, Vilnius, Kaunas, Berlin, Istanbul and Warsaw and we’re still growing!

At TransferGo, we’re on a mission to make moving money globally as simple and easy as sending a text. At the moment we are looking for an ambitious and bright individual to join our tech team to help us all through our day-to-day tasks. If you're looking for a company where you can grow fast both professionally and personally, you might have just found it!

About the role:

We’re looking for a Manager of IT Operations, who has a vision on how to build and scale IT Operations for highly distributed teams which are working from all around Europe; as well as look for innovative ways on how to create and automate certain processes.

You will be a hands-on technical leader across disciplines while getting your hands dirty as needed. You will also be working in a fast-paced, heavily collaborative environment, providing rapid resolutions and expertise for continuous improvement. You will manage our end user support, workstation devices, and our employee technology functions. In this role, you’ll be driving technical and operational excellence at TransferGo.


Here’s what you’ll be doing as IT Operations Manager:

  • Lead in-house technical support function across all locations for all end-users (including business application support)
  • Maintain team connectivity (WiFi, VPN, videoconferencing)
  • Liaise with vendors and manage IT procurement (including hardware equipment, software licenses), establish asset management solutions
  • Coordinate and automate employee on-boarding / off-boarding from Identity amp; Access management perspective
  • Build strong relationships across all stakeholder groups and align IT Operations strategy to best meet their needs
  • Lead and execute special IT projects such as provisioning automation, self-service help desk

Requirements

Here’s what we’d love from our new IT Operations Engineer:

  • 5+ years of related work experience
  • Fluency in English and ability to work and communicate across cultures
  • Strong collaboration, planning and prioritisation skills. Ability to share ideas with audiences at varying levels across the whole company
  • An understanding of the challenges faced by distributed teams and a desire to solve them
  • Ability to work autonomously with outstanding time management and prioritisation skills as well as a hands-on attitude

What we believe

At TransferGo, we do the work that matters, prioritising our customers above all else. But special treatment isn’t reserved just for customers we go above and beyond to help our colleagues and our company succeed, too, building trust and being transparent all the way.

We take risks, learn from our mistakes and own what we do and, by aspiring to be our best, we challenge ourselves to grow. This comes from knowledge-sharing and collaboration and, of course, a hefty amount of fun!

Benefits

  • Being part of an extremely exciting and growing fintech startup community
  • Competitive salary package
  • Private health insurance (after 6 months of employment)
  • Unlimited paid holiday
  • Flexible working arrangements
  • Opportunity to learn with a company that is rapidly growing along with a guaranteed training budget
  • Friendly atmosphere and stimulating environment (pet-friendly office, team events, snacks and drinks in the office, team buildings, fun budget, and events).


Monthly salary from 3000 to 4500 (gross) depending on the level of experience.

Job Specification

Job Rewards and Benefits

TransferGo

Information Technology and Services - Vilnius, Lithuania
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