Senior UX Researcher
Zyro, Lithuania
Job Description
The product born at Hostinger - Zyro.com - a website builder that is so easy to use and so awesome to build - is looking for talented energetic and out-of-the-box problem solvers to join our team. We create and integrate AI features, beautiful designs, fast tools and so much more. We are committed to handling the hard parts of becoming successful online for our users, so that they can focus on their idea or goal they want to achieve. We seek to deliver beautiful, perfectly functional solutions that meet - and exceed - our customers’ needs.
We are always willing to hire and develop the best and brightest talents to ensure it stays ahead of its competitors in the web building game. If you are passionate about delivering creative designs, proactively solving problems and thrive in the collaborative environment, we need you on our team!
Your mission:
- Assess opportunities for Zyro to innovate, grow and differentiate around the world;
- Understand the best ways to communicate with current and potential consumers;
- Evaluate consumers’ motivations and unmet needs;
- Identify ways to optimize customers’ end-to-end experiences with our product;
- Partner with cross-functional teams (including Product, Design, Customer Success, Data and Marketing) to proactively identify, prioritize, plan and execute high-impact research studies;
- Lead end-to-end research initiatives that help teams uncover actionable insights;
- Synthesize and communicate your findings and recommendations across the company.
Your skills:
- At least 3 years of experience in product research or user experience (UX) research;
- Deep knowledge of quantitative and qualitative research methods, behavioural analysis, and statistics;
- Hands-on experience in performing all research-related tasks (planning, recruiting, moderation, analysis, reporting);
- Moving quickly and efficiently in an agile product development cycle, delivering continuous insights through lean research practices;
- Good time-management skills and an independent way of working;
- Fluent in English.
Challenges:
- Fast changing, dynamic environment
- Over-communication
- Highest standards - strong and smart team (always asking why?)
- Radical Candor. We share our (humble) opinions directly, rather than talking badly about people behind their backs
The People: We have Hikers, Photographers, Musicians, BMX Bikers, Fashionistas, Gliders, Visual Artists, SnowBoarders, Campers, Readers, Gamers, Coders, Travelers, Runners, Rock Climbers, Horse Riders, KiteSurfers, Self-Developers, Dancers, Painters, Beauticians, Brewers, Gardeners, Dogs Whisperers, Meditation Experts, Family Lovers, Philosophers, Romantics, Board Gamers, Coffee Drinkers, and every other variety of people. Someone here is just waiting to be your friend!
Benefits:
- Flexibility: remote-first, but also two modern offices in Kaunas and Vilnius. Work-life balance is important for us
- Dedicated days for learning and focusing on what's important
- Unlimited learning resources. We provide access to the world’s best conferences, amazing training courses, reference books, team building activities, and workshops.
- Free plans for you and your relatives to use our amazing products
- Remote working space environment - we will provide you all necessary assets
Career:
- Values-based evaluation and feedback
- Personal amp; career development discussions whenever you want
- Freedom to do different things out of your field of work
- Autonomy
Culture:
- Transparency and trust
- Open, inspiring colleagues
- Flat structure, open communication amp; growth leadership
- OKR goal-setting framework
- Speed amp; MVP
- We’re not afraid to make bold bets and learn from them
- Hands-on attitude
Gross salary starting at 2500 EUR/month. Specific salary is offered based on work experience, competence, and compliance with other job requirements.