Software Development Manager (LH)
Shift4 Payments, Lithuania

Shift4 is looking for an uber passionate development leader that is also hands-on web applications and API developer to lead a team of other developers, designers and QA professionals responsible for designing, developing and deploying Shift4’s powerful built-for-cloud Lighthouse Business Management System (Lighthouse) used by 10,000’s of restaurants in the US.

In addition to transforming business intelligence for restaurant operators into actionable insights with a single click, Lighthouse provides:

• Remote point-of-sale (POS) management for Shift4’s Edgewater Android/Cloud POS platform,
• Cloud-delivered reporting amp; analytics,
• Labor management and scheduling,
• One-click deploy of online ordering and table reservations,
• Reputation and social media management,
• Marketing tools that manage campaigns w/automated email marketing,
• API for integration to 3rd-parties (e.g. Uber Eats, Doordash),
• Customer database with email capture from Shift4’s SkyTab platform (www.skytab.com),
• Quick access to monthly credit card statements, chargeback notifications amp; 1099’s.

Technically,

• Lighthouse is deployed in Amazon Web Services for high-scalability, reliability, performance amp; redundancy (Elastic Beanstalk, RDS/Postgres, Elasticache/Redis , RabbitMQ, CloudFront, multi-AZ, etc.).
• Tech stacks include:
  • Node.JS (Sequelize ORM, Express web framework, Yarn package manager, Mocha, NYC amp; Instanbul (test code coverage), Node Security Package),
  • Web UI Stack (React, Ember CLI, v2.12, Typescript, Semantic UI),
  • Continuous Integration/Devops(Gitlab, Docker compose),
  • SaaS Services used: Twilio, Sentry.

Responsibilities

• Plans, directs and coordinates all activities related to Lighthouse front end, back end and API development, deployment and support,
• Motivate, supervise and delegate tasks and duties to the development team within Shift4’s Scaled Agile SDLC,
• Hire and arrange training for new developers, designers and QA professionals,
• Conducts performance reviews and provide career guidance for all direct reports,
• Apply Shift4 development standards to the team, and work with other development managers to establish and update existing standards to meet the needs of the Edgewater product line,
• Work alongside other Software Engineers on the team to elevate technology and consistently apply best practices as they relate to the project and general software engineering concepts,
• Collaborate cross-functionally with Business Analysts, QA, and other team members to achieve elegant solutions which satisfy business needs, goals, and objectives,
• Provide recommendations for continuous improvement of development processes, technical solutions, and Lighthouse itself,
• Test your own code via unit, integration and acceptance testing techniques to ensure delivery and quality goals are met,
• Diagnose and resolve issues with deployed systems using a variety of techniques including direct engagement with support personnel and customers,
• Proactive assessment and analysis of existing systems to maximize quality and customer satisfaction, minimize maintenance costs and other operational issues.

Requirements

• Has previous leadership/management experience leading a product team, and/or, has completed a multi-day basic manage/leadership training curriculum which included topics such as day-to-day management competencies, conducting employee performance reviews, communication, management processes, motivation, dealing with conflict, etc.,
• Strives for a pragmatic approach when interacting with cross-functional teams to ensure that programming and style conflicts do not undermine the end goals,
• Able to coach/lead team members of all experience levels on all aspects of product development and knows when to (and when not to) apply more management principles to push things along,
• 5-10+ years of hands-on experience with most of the tech stacks listed above,
• Experience working in an agile software development lifecycle (SDLC) by designing, developing, and deploying working software through analysis of functionality as defined by a Product team,
• Expertise and focus around Enterprise-related functionality including consolidated reporting and multi-store management a plus,
• Comfortable and experienced identifying and implementing non-functional requirements, writing code that is clean, of good quality, and is compliant with ISO 25010 standards (functional stability, performance efficiency, compatibility, usability, reliability, security, maintainability, portability),
• Proficient with testing work-in-progress deliverables to make sure they meet acceptance criteria and functio

Job Rewards and Benefits