Customer Care Specialist for Commerce Europe (Night Shifts)
Girteka Logistics, Lithuania
Job Description
We create responsible logistics for an exciting future! Our strategic dream is to become among the TOP10 logistics sector leaders in Europe by 2026. This ambitious goal makes our daily work even more meaningful and inspires us to surpass ourselves. Together, by creating a modern and advanced international company, we foster an open and friendly corporate culture where everyone is treated with respect. Join Girteka and take the lead of your career with the company that is setting impressive possibilities to grow.
Your responsibilities:
- Maintain business relations with existing company customers and ensure smooth customer service
- Be a primary contact for the customer handle inquiries, ensure accurate and timely entry of orders, organize and supervise cargo delivery
- Work in cooperation with colleagues to solve problems and ensure on-time delivery
- Ensure timely and accurate update of information for day - time colleagues
Our expectations:
- Higher education or graduating student able to work full-time on night shifts
- Excellent English and good Russian skills
- Strong communication, time management and problem solving skills
- Strong customer focus and ability to work under pressure
- Excellent follow-through and attention to detail
We offer:
- Career opportunities: you will be able to grow along with us and create the career of your dreams. As much as 77% of our management has grown along with the company and as many as 30% of our colleagues progress up the career ladder every year.
- Learning and development: you will be able to grow by implementing interesting projects and by participating in internal and external trainings, seminars and working sessions. Additionally, we have strong mentoring and management programs. •Health and well-being: you will enjoy modern and ergonomic office spaces as well as the superb lounge areas. On top of that, you will receive a 50% compensation for both breakfast and lunch, free fruits and cakes. We also provide you the opportunity to play sports, use our partners‘ discounts, as well as consult a psychologist free of charge.
- Flexibility: our company makes use of a hybrid work model and you can work from any Lithuanian city. Additionally, you will have the opportunity to work for 30 days from any EU or Schengen country. We have set up a special fund for those who want to volunteer and we provide off days to give you time to volunteer.
- Rewards and recognition: you will enjoy a day off during your birthday as well as holiday gifts. We reward our colleagues on the work anniversary occasions. We regularly organize team-building events as well as encourage various initiatives and like-minded clubs.
Base monthly salary: from 1440 to 1680 Eur (before tax). The specific salary offered will depend on the candidate‘s experience, competencies displayed and suitability to the requirements of the position.